Club POLICY

TABLE RESERVATIONS CRITERIA
◈ AGE : 18 and over
◈ Number of Male
◈ Number of Female
◈ Age Group of the Party
◈ Reason for the Occasion (i.e., birthday, business, general night out)


ENTRY CRITERIA
LOS AFRICANA OPERATES A WALK-UP ENTRY 
(We do not sell tickets or pre-register guest-list in advanced, unless we specific details or a ticket link on our events page)

◈ AGE FOR LADIES: 18 and over
◈ AGE FOR GENTS: 18 and over
◈ GROUP SIZE (Minimum 2 person): 
(FRIDAYS) Maximum 8 guest in Total with Maximum of 4 Males 
(SATURDAYS) Maximum 6 guest in Total with Maximum of 3 Males 
(SUNDAYS) Maximum 8 guest in Total with Maximum of 4 Males 

IMPORTANT NOTICE
Any party which are found to exceed the maximum guest number by splitting up groups by-passing our Criteria will be asked to leave the premises without refund.

DOORS OPEN: 10:30pm 

ENTRY FEES: 
◈ Stunning & Smart dress guests may entitle complimentary entry upon arrival
◈ Guest who dress well to the occasion will be given priority to entry.
◈ Entry Fees Starting from £10 per guest (Fee amount depending on our table reservation at the time of entry & the type of event)
◈ Entry Fees are NON-REFUNDABLE


DOOR POLICIES - (IMPORTANT)

◈ Club entry is at the discretion of our front-of-house management.

◈ Guests aged 18 to 20 must present their passport and a second form of ID (e.g., driver's license, credit card, or official university ID/ Certain national ID or citizen cards may be acceptable.)

◈ Guests aged 21 and over must present with a valid photo ID (passport or driver's license/ Certain national ID or citizen cards may be acceptable.)

From The 1st November Los Africana Birmingham will return to our Winter Dresscode Policies as follow:

MEMBERS (DRESSCODE)
◈ Dress code are specified in the Membership pack.

TABLE RESERVATIONS (DRESSCODE)
◈ Please refer Dress code policies with your booker.

GUESTLIST & NON-MEMBERS (DRESSCODE)
◈ Los Africana Club Birmingham operates a strictly Clean, Smart, Chic and Elegant dress code.
◈ We expect all guests to respect the code and Dress to Impress!

CLICK FOR FULL DETAILS

CLUB RULES
◈ Respect must be given to all members, guests and staff within the club.
◈ Guests must take care of all furniture, fixtures and fittings within our premises.
◈ All large bags and overcoats must be deposited in our cloakroom.
◈ Smoking is not permitted anywhere in the club - there is a dedicated smoking area downstairs in the garden area.

TABLE POLICIES
◈ To avoid disappointment it is recommended to arrange table in advance. 
◈ Table reservations require a minimum spend, which is dependent on the number of guest and the type of table.
Contact our Reservation Team for full details... 

PAYMENT & CANCELLATION POLICIES
◈ Cancellations made 48 hours or more in advance of the reservation date, will receive a 100% Deposit Refund 
◈ Any disputes regarding payment must be raised with a member of management either at the time or during the evening.
◈ Items that have been consume and payment made cannot be refund. 
◈ No Show reservation are required to settle the full amount of the minimum spend.

HEALTH & SAFETY POLICIES
◈ All Unattended drinks and items will be removed 
◈ We operate "ASK FOR ANGELA" Scheme
https://www.met.police.uk/AskforAngela

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LOST PROPERTY

At Los Africana  we offer our customers a managed cloak room service. If you would like to book your belongings into our cloakroom, you will be presented with a numbered ticket and your possessions will be safely and securely stored throughout the evening.

If you misplace or unfortunately lose any of your possessions, from keys and mobiles to coats, please let a member of our bar or door staff know. Our team will search the bar and dance floor areas for your missing items. However, if nothing is found, you are welcome to leave a contact number for our team to contact you should your property be found.

At Los Africana , we have a committed team of staff that are available to assist with any lost property queries. If your lost property is found, you can contact our team throughout the week during the day and early evening. If you have left a contact number or address, our team will be in contact with you. Our staff will hold your property in a safe location for you to collect at a time that is convenient for you.

Unfortunately, Los Africana Spot is unable to take any responsibility for any items lost on our premises. If any of your possessions are taken or misplaced, no blame can be placed on the staff and personnel of Pier One Nightspot.

Dont see your item on our board? Fill out the form and we will get back to you as soon as possible.

To claim lost property please call 0121 769 3173 or email contact@losafricana.co.uk. You may be asked to describe the item.

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